Shipping policy

At Softex Linens, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, we offer a 30-days return policy from the date you receive your item.

To be eligible for a return, the item must be:

• In the same condition as when received (unworn, unused, with original tags).

• In its original packaging.

• Accompanied by a receipt or proof of purchase.

How to Request a Return:
To initiate a return, please contact us at info@softexlinens.com or call us at +961 71 643 792.
Once your return is approved, we will send you a return shipping label along with instructions on how and where to send your package.

Important:
Returns sent without prior authorization will not be accepted.

For any questions regarding returns, feel free to contact us at info@softexlinens.com or by phone at +961 71 643 792.